Standard King Room
- 1 King-size bed
Hotel · Durban · KwaZulu-Natal
Premier Splendid Inn Umhlanga
A 3-star stay in Umhlanga Ridge with an infinity pool, paid airport shuttle, and a location that puts Gateway mall within easy reach.
- 8.2 guest rating from 3,302 reviews
- Rooms scored 8.7 and service 8.8
- Infinity and rooftop pools with a view
8.2
Great
3302 reviews
Booking.com 8.2 · 3302 reviews
About
Premier Splendid Inn Umhlanga
Premier Splendid Inn Umhlanga sits at the corner of Herrwood Drive and Umhlanga Boulevard in Umhlanga Ridge, Durban. It’s a 3-star property that guests repeatedly describe as modern, clean, and welcoming, with a location that makes exploring the area easy. The hotel offers an infinity pool, a rooftop pool, a restaurant, and a poolside snack bar, plus a range of practical amenities like free Wi-Fi in public areas, parking, and a 24-hour reception.
Rooms are simple but well-equipped, each with a flat-screen TV, air conditioning, tea and coffee facilities, and a private bathroom. Several guests mention balconies in the superior and deluxe categories. The hotel also offers car hire, laundry, and dry cleaning, and can arrange paid airport shuttles. Check-in runs from 14:00 to 23:00 and check-out from 06:00 to 10:00.
- No smoking on site
- Free Wi-Fi in public areas
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
In brief
What works, what to weigh
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Strengths
4 reasons to book- Modern, well-kept rooms — Guests consistently mention that rooms are clean, contemporary, and comfortable, with balconies in several categories.
- Attentive and caring staff — Service gets high marks, with many guests noting the warm welcome and willingness to help.
- Prime location in Umhlanga — Close to Gateway mall, major stores, and the expressway, with Bronze Beach about 2 miles away.
- Pools with a view — An infinity pool and a rooftop pool, both with views, are available for guests.
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Worth weighing
4 to weigh- Air conditioning can be unreliable — A few guests reported issues with AC units turning on and off, and in one case poor water pressure in a replacement room.
- No fridges in rooms — One guest noted the absence of a fridge as a minor shortfall.
- Breakfast variety may be limited — While many praise the breakfast, a guest mentioned wanting more variety.
- No pets allowed — If you're travelling with a pet, you'll need to look elsewhere.
01 — Rooms
Rooms & rates
High season: summer dates usually book out a few weeks ahead.
Superior Queen Room
- 1 Queen-size bed
Deluxe King Room
- 1 King-size bed
Executive King Room
- 1 King-size bed
02 — Amenities
Services & amenities
Everything included at this stay — the facilities and essentials, at a glance.
General
- Free Wi-Fi in public areas
- 24-hour reception
- Lift
- Key card access
- No smoking on site
- Rooms/ Facilities for disabled
Food & Drink
- Restaurant
- Poolside snack bar
- Room service
- In-room breakfast
- Packed lunches
- Special diet menus
- Children's menu
Room Amenities
- Air conditioning
- Heating
- Sitting area
- Tea and coffee facilities
- Electric kettle
- Ironing facilities
- Free toiletries
- Flat-screen TV
- AM/FM alarm clock
Pool & Wellness
- Infinity pool
- Rooftop pool
- Pool with view
- Sun loungers
- Garden furniture
Services
- Paid airport shuttle
- Car hire
- Laundry
- Dry cleaning
- VIP check-in/ -out
- Express check-in/ -out
- Safety deposit box
- 24-hour security
Photos
Gallery
03 — Reviews
What guests say
Recent verified reviews from guests who stayed here.
Guest-rated 8.2/10 from 3,302 reviews
Booking.com · 8.2 · 3302 reviews
8.2Verified guest“They let me check in early, which was a big relief. The place was spotless, and my room felt modern and comfortable—perfect for relaxing after a long day. Breakfast at the restaurant was great, with tasty food that set me up for the day. The location was handy for my work.”
8.2Verified guest“A stylish hotel with attentive staff and everything felt new. We had a brand-new superior queen room with fresh towels, a balcony, and even an iron. Being near Gateway mall was perfect for us.”
8.2Verified guest“Rooms are top-notch and brand-new, and having a balcony was a nice touch.”
8.2Verified guest“Great spot with stunning sea views and a lovely pool area. Rooms are clean and look good. It would be nice to have fridges in the rooms and more variety at breakfast. Staff are friendly and always ready to help. A solid choice overall!”
8.2Verified guest“Thanks for a really comfortable stay. The food was amazing and plentiful. The location is perfect—2 miles from Bronze Beach and about 21 minutes' drive from the airport, right next to Gateway mall.”
8.2Verified guest“Tidy room with a fantastic bathroom and down pillows. Breakfast had a wide selection of nice food.”
04 — Location
Getting around Durban
The property sits in Durban.
Gateway mall: A major shopping centre, just a short drive or walk from the hotel, with a wide range of stores and eateries.
Bronze Beach: About 2 miles away, this is a popular spot for a seaside stroll or to enjoy the Indian Ocean.
Umhlanga Lighthouse: A short drive from the hotel, this iconic red-and-white landmark overlooks the beach and promenade.
Cnr Herrwood Drive & Umhlanga Boulevard, Umhlanga Ridge, Umhlanga, Durban, Durban, KwaZulu-Natal, 4319, South Africa
05 — Good to know
Policies & conditions
Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.
- Check-in
- From 14:00-23:00
- Check-out
- By 06:00-10:00
- Cancellation
- Free cancellation on many rates — terms on booking page
- Payment
- Pay-at-hotel available on many rates; final terms at booking
- Pets
- Not allowed
- Property
- 54 rooms
06 — Questions
Frequently asked
What are the check-in and check-out times?
Check-in is from 14:00 to 23:00, and check-out is from 06:00 to 10:00.
Is parking available at the hotel?
Yes, parking is available on site.
Are pets allowed at Premier Splendid Inn Umhlanga?
No, the hotel does not allow pets.
Does the hotel offer airport transfers?
Yes, the hotel provides a paid airport shuttle service.
What dining options are available?
The hotel has a restaurant and a poolside snack bar. Room service and in-room breakfast are also available.
The bottom line
Premier Splendid Inn Umhlanga delivers a reliable, comfortable stay in a prime Umhlanga location. With strong scores for rooms and service, it's a solid choice for both business and leisure, despite occasional maintenance niggles and a lack of in-room fridges.
8.2Based on 3,302 guest reviews and our independent analysis
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